Womens Western Cowboy Knee High Chunky Heel Pointed Toe Boots

Shipping Info

Total Shipping Time = Handling time + Shipment

Handling time:

All our shoes are handmade. For standard orders, we need 3~5 business to make your shoes; For customized orders, the handling time will be prolonged but we will provide an estimated finishing time.

Shipment Cost and ETA:

North America:
1. Standard shipping: Free shipping, and with valid tracking during the entire transit. Generally arrive in 15 business days after shipping.
2. Expedited shipping: $14.99 per product + $10 basic cost, handled by DHL express, provide valid tracking and ODD (on-demand delivery) services. Generally arrive in 5 business days after shipping. NOT available in DHL remote areas.

Europe:
1. Standard shipping: Free shipping, and with valid tracking during the entire transit. Generally arrive in 15 business days after shipping.
2. Expedited shipping: NOT available in the European region.

Other countries:
We can deliver to most countries, only a few countries cannot deliver, you can place an order with confidence, if it cannot be delivered, we will give you a full refund.

Customs Duties:

All product prices have included additional taxes such as tariffs, and customers only need to pay for the product.

Return & Exchange Policy

Please contact us if you would like to return the package/cancel the order, we will provide timely assistance.

Warehouses are available in regions below:
United States of America; Canada; Germany.

To request a general package return, please be sure that:
1. The shoes are original new and haven't been wore.
2. Within 1 week after order delivered.
3. Provide us the tracking number of the returned package.

For refund orders, we will provide a full refund and bear all shipping costs.
For exchange orders, we will provide new products and bear all shipping costs.

If you need to return or exchange goods, please contact us